Support and answers.

Find answers about the app, account access, billing, sync, privacy, regional tools, and product limits. For direct help, email hello@trytesorin.com.

Product
What is TESORIN?
TESORIN is a personal finance app for tracking expenses, accounts, assets, liabilities, investments, goals, tax records, cashflow, and net worth.
Is it a budgeting app?
Budgeting is one part of it. TESORIN also covers accounts, assets, debt, investments, goals, tax records, and longer-term planning.
Can I use multiple accounts?
Yes. You can keep multiple accounts, assets, liabilities, investment records, currencies, and manual items in one place.
Does TESORIN connect to my bank?
No bank login is required. You choose which records to add and keep updated.
Regions
Can I use TESORIN outside India or Canada?
Yes. Core features such as expense tracking, accounts, assets, investments, goals, cashflow, and net worth can be used anywhere.
What is regional?
Some tax, account, market, currency, and financial-system tools depend on the region selected in the app.
Which regions have extra tools?
Regional tools currently include support for parts of the Indian and Canadian financial systems. More regions can be added over time.
Does selecting a region change the whole app?
No. The core app stays the same. Your region only affects tools and defaults that need country-specific context.
Pricing
How much does TESORIN cost?
Free does not expire. Your first 7 days include everything, with no card required. After that, Premium costs ₹49 monthly or ₹499 annually in India, $2.99 CAD monthly or $24.99 CAD annually in Canada, and $2.99 USD monthly or $24.99 USD annually elsewhere. Ultra, which adds TESORIN on the web, the retirement planner, every new feature and priority support, costs ₹99 monthly or ₹599 annually in India, $4.99 CAD monthly or $34.99 CAD annually in Canada, and $4.99 USD monthly or $34.99 USD annually elsewhere. Your app store shows the final price. See Pricing for details.
Is the 7-day free access period an automatically renewing store trial?
No. The first 7 days are account-based free access. No paid subscription exists, and no card is required, until you choose and confirm a plan through the Apple App Store or Google Play.
Does the subscription renew automatically?
Yes. After you purchase a paid plan, it renews automatically for its monthly or annual billing period unless you cancel it through the store where you subscribed.
Does deleting my account cancel my subscription?
No. Deleting your TESORIN account or uninstalling TESORIN does not cancel an active subscription or stop store billing. Cancel separately through the Apple App Store or Google Play, depending on where you purchased it.
How do I cancel?
Cancel through the Apple App Store or Google Play, depending on where the subscription was purchased. Access generally remains available until the end of the current paid billing period.
Can I restore a subscription?
Yes. Use Restore purchases in the app while signed in to the TESORIN account connected to the original store purchase.
Does TESORIN receive my payment-card information?
No. Apple or Google processes the payment and payment credentials. TESORIN does not receive payment-card numbers, bank-account details, or other payment credentials.
Who processes subscription information?
Apple or Google processes payment. TESORIN uses RevenueCat to validate purchases, restore purchases, receive subscription-status updates, and determine Premium entitlement status. Purchase history is linked to the TESORIN account user ID.
Is Apple Family Sharing available?
Apple Family Sharing applies only where it is enabled for the subscription and supported by Apple, your region, and your Family Sharing setup. Availability may differ by plan or market.
Are there ads?
No. TESORIN is not funded by ads.
Why charge a subscription?
The subscription pays for the product, infrastructure, maintenance, and supported online services.
Sync & devices
Which devices can sync?
Encrypted sync connects one phone or tablet with TESORIN on the web. The first device to turn sync on holds your synced data, and you can connect more than one browser to it. A second phone or tablet running the app cannot join. Sync and the web app are part of Ultra.
How do I connect a browser?
Open app.trytesorin.com and sign in with the same account. The browser shows a code. On your phone, open More, then Web sync. Turn on Encrypted financial sync and tap Save choice. Then tap Link a device, scan the code, check that the short code matches the one in the browser, and tap Add device.
I use TESORIN on an iPhone and an iPad. How do I sync them?
Only one of them can sync, so keep the app on the device you use most. On the other, open app.trytesorin.com in Safari and connect it like any browser. It then shows the same accounts and changes as your main device. Anything you added in the app on the second device stays on that device and does not merge.
A change has not reached my other device.
First check that the other device is connected: it should be listed under Linked devices in Web sync on your phone. A device that is not listed, such as a second phone or tablet using the app, does not receive changes. Connected devices catch up when TESORIN opens, when you switch back to it, or when you pull down on Home. In a browser, press Sync now.
One device shows Premium and another shows Ultra.
Your plan belongs to your TESORIN account, not to a device. A device can take a few minutes to show a change, so close TESORIN fully and open it again. If the plans still differ, check that both devices are signed in with the same account, or email hello@trytesorin.com.
Can I move sync to a new phone or tablet?
Yes, but sync starts over from the new device, and your browsers must be connected again. To bring your records along, restore a backup on the new device first. Then turn off Encrypted financial sync on the old device if you still have it. On the new device, turn it on, tap Recover encrypted sync, reset it, and turn it on again.
Can TESORIN read what is synced?
No. Every change is encrypted on your device before it leaves, and TESORIN stores a copy it cannot read. There is no recovery key, so each new browser has to be approved from your phone. Signing in alone is not enough.
Data
How is my data handled?
It depends on the feature you use. Read the Privacy Policy and Data Safety page for the full breakdown.
Does TESORIN sell financial data?
No. TESORIN does not sell personal financial data.
Is backup required?
No. Encrypted backup is optional where available. It may use iCloud on iOS or Google Drive on supported non-iOS platforms.
Can I delete my account?
Yes. Use the in-app deletion flow, follow the steps on the Delete Account page, or email hello@trytesorin.com if you cannot access the app. Account deletion does not cancel an active subscription.
Limits & support
Is TESORIN financial advice?
No. TESORIN is for record organization and general planning. See the Financial Disclaimer for the full scope.
Does TESORIN hold or move money?
No. TESORIN does not hold funds, transfer money, place trades, approve loans, issue credit, or sell financial products.
Will TESORIN tell me what to invest in?
No. It helps organize investment records and planning information. Investment decisions remain yours.
Can Ask answers be wrong?
Yes. Ask output can be incomplete, outdated, or wrong. Read AI Safety before relying on it.
How do I contact TESORIN support?
Email hello@trytesorin.com for product, account, billing, privacy, or access support.

Need direct help?

Contact TESORIN support by email. Include the issue, your device platform, and any relevant screenshots. Do not send passwords or full financial account details.